Short answer
The most common PSG rejections are: the solution or vendor isn't on the pre-approved list, payment or commitment was made before the application was submitted, the same solution was already claimed within the funding window, the usage report doesn't show the software was actually used, or the company fails the eligibility test (shareholding, sales, or group-level aggregation). Most are avoidable with a clean, complete submission.
Key facts
- Off-list vendor or solution
- Committing before submission — paying or signing before the application is in
- Duplicate claim within the funding window
- A usage report that doesn't show real use, or eligibility failure at group level
Almost every rejection traces back to one of these, and almost all are preventable. The commit-before-submission mistake in particular is final — there's no fixing an invoice dated before your application.
A solid 1-month usage report is the underrated lever — actually using the tool and evidencing it (logins, activity, real outcomes) carries far more weight than a generic justification.
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Sources:EnterpriseSG, IMDA, NTUC, Singapore Government open data. Factual content (grant rules, eligibility, vendor data, pricing) is sourced directly from official government portals and remains the copyright of those respective agencies. Analysis, commentary and editorial framing are the author's own. Always verify the latest on GoBusiness, EnterpriseSG, or SMEs Go Digital before applying.